Help & FAQ’s
Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.
You will be billed for your medication when the medication is shipped based on the treatment plan you select.
Yes. We take protecting your information seriously. Please read our Privacy Policy for details.
We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.
We offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process. In the following states California, the following physicians will be assigned to you: Dr Ashwin.
Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.
Login to your HealBerry account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.
Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.